We live in a world where customer satisfaction is essential to the success of any business. Customers are more than just buyers, they are our business partners. They decide whether we will…
Word of mouth marketing is a form of marketing that relies on positive referrals from current or past customers to generate leads and sales. It's a marketing strategy that has been around…
What is the Flywheel marketing model? Recent trends have shown smart, dynamic companies have transitioned from the traditional "funnel" model of selling to the Flywheel model. This concept focuses on the customer…
Eighty-six percent. That's the proportion of people willing to pay more for a great customer experience — 86%. Combine that with data showing that 59% of today's customers say that customer experience…
